Shipping & Returns

It is easy to ship your firearms for repair. Include a note inside the package describing work needed, your return address, phone number & email address.

DO NOT SHIP AMMUNITION with the firearm. Package your unloaded firearm in a sturdy cardboard box that will allow at least a couple of inches of padding all the way around.

For the best protection of your firearm put it in one of the inexpensive foam lined plastic gun cases and then put the case in a sturdy cardboard box. Place a note describing repairs or modifications wanted, your return address, phone number & email address, inside the box with your firearm.

Take the package to your nearest package shipper (FedEx will accept handguns and long guns. US Postal Service will accept only long guns or Curios & Relics manufactured before 1898. UPS accepts shipments of handguns and long guns from Daily Pickup accounts and at their Customer Centers). Tell the counter person that you are shipping your firearm or parts to a licensed FFL dealer for repairs. Be sure to purchase enough insurance to cover your firearm in case of shipper loss or damage. I will disassemble, clean, inspect, & advise you if your firearm needs any additional parts or repairs before proceeding with repairs requested. When repairs or modifications are completed I will email or phone your bill info, whichever you prefer. When payment is received, and has cleared at my bank, your firearm will be shipped to the return address you provided.

Do not advertise that your package may contain a firearm anywhere on the outside of the package. Use this shipping address to send your firearm for repair or customization to:

Douglas L. Bowen Elephant & Castle 303 East Elm Street Ozark, Mo 65721

Questions? Contact Douglas L. Bowen at, Phone 417-581-4570 or by email at Douglbowen@aol.com.

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Shipping Carrier Restrictions

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FedEx Restrictions
FedEx Express can only accept and deliver firearms between areas served in the U.S. under the following conditions: (1) You agree to tender shipments of firearms to us only when either the shipper or recipient is a licensed manufacturer, licensed importer, licensed dealer or licensed collector and is not prohibited from making such shipments by federal, state or local regulations. (2) The shipper and recipient must be of legal age as identified by applicable state law.

Firearms must be shipped via FedEx Priority Overnight service. FedEx cannot ship or deliver firearms C.O.D. or with a signature release. Upon presenting the package for shipment, the person tendering the shipment to FedEx is required to notify the FedEx employee who accepts the package that the package contains a firearm. The outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. Firearms shipments cannot be placed in a FedEx Express Drop Box.

You also agree not to ship firearms loaded or with ammunition in the same package. Ammunition is an explosive and must be shipped separately as dangerous goods. The shipper and recipient are required to comply with all applicable government regulations and laws including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance.

This information was taken directly from the FedEx Website.

FedEx Ground - Firearms and Ammunition:
FedEx Ground will transport firearms (excluding handguns), but ONLY between:

• Licensed importers, licensed manufacturers, licensed dealers, licensed collectors, law enforcement agencies of the United States or of any department or agency thereof, and law enforcement agencies of any state or any department, agency, or political subdivisions thereof; or
  
  
• Where not prohibited by local, state and federal law from individuals to licensed importers, licensed manufacturers or licensed dealers for the purpose of repair or customizing (and return of same).
  

FedEx Ground will transport small-arms ammunition, when packed and labeled in compliance with local, state and federal law.

FedEx Ground will not accept for transport handguns, assembled or disassembled.

This information was taken directly from the FedEx Website.

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UPS Restrictions
Firearms will be transported only between licensed importers, licensed manufacturers, licensed dealers, and licensed collectors, as defined in the United States Gun Control Act of 1968.

You must ship your packages that contain handguns with UPS Next Day Air Early A.M.®, UPS Next Day Air®, or UPS Next Day Air Saver® services

In locations where a UPS Next Day Air service is not offered, you must ship your packages that contain handguns with the most premium domestic air service available

Your packages that contain firearms will not be accepted for shipment at UPS Letter Centers, with UPS SonicAir® service, or with international services

Follow These Packing Requirements:
Your packages that contain handguns must be separated from other packages being delivered to UPS

Ammunition cannot be included in your packages that contain firearms (including handguns)

About Documentation and Labeling:
When you are shipping a package that contains a firearm through a UPS Customer Counter, you must have a letter on record with UPS stating your status as an authorized firearm shipper

When you are shipping your package that contains a firearm with UPS, you must affix a UPS label requesting an adult signature upon delivery

Getting Your Firearm Shipment to UPS:
You can only ship your package that contains a firearm from UPS daily pickup accounts and through UPS Customer Counters

When you are shipping a package that contains a handgun, you must verbally notify the UPS driver or UPS Customer Counter clerk

You can use UPS daily pickup accounts to ship firearms, not including handguns, through UPS Internet Shipping, UPS On-Call PickupSM, and One-Time Pickup

Your package that contains a firearm will not be accepted for shipment at UPS Letter Centers or with UPS SonicAir service or international service

This information was taken directly from the UPS website.

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USPS Restrictions

43 Firearms, 431 Definitions, 431.1 Firearm: A firearm is defined as any device (including a starter gun) that is designed, or may readily be converted, to expel a projectile by an explosion, a spring, or other mechanical action, or by air or gas pressure with sufficient force to be used as a weapon.